This article contains an email sent in Jan 2022 regarding necessary iPad settings for the DRC app (used for both M-STEP & ACCESS testing).
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TO: Technology Coordinators
FROM: DRC Customer Support
Date: January 24, 2022
RE: Administering ACCESS for ELLs or WIDA Screener on iPad Devices
If you are administering ACCESS for ELLs or WIDA Screener on iPad devices, please check the device settings for Cross-Website Tracking and Content and Privacy Restrictions before beginning testing. Instructions are below.
Cross-Website Tracking
If you are using iPad devices with OS level 14.x or higher to administer ACCESS for ELLs or WIDA Screener Online testing, you will need to manually enable Cross-Website Tracking on each iPad testing device. This feature must be enabled due to an enhanced privacy feature, Intelligent Tracking Prevention (ITP), released by Apple.
If the iPad device does not have the Cross-Website Tracking feature enabled, student testing in DRC INSIGHT will be interrupted by Content Retrieval Errors. In this case, student testing cannot resume until the feature is enabled.
To manually enable Cross-Website Tracking, perform the following steps on each iPad:
1.) Navigate to Settings.
2.) Click DRC INSIGHT Online Assessments.
3.) Toggle Allow Cross-Website Tracking to on.
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Content and Privacy Restrictions
Some iPad testers have experienced a timeout error that can occur when an iPad is configured with Content & Privacy Restrictions enabled. In this situation, specific settings on the iPad may be blocking test content from DRC.
Note that this iPad filtering is different from any network filtering that may be in place.
To update the Content and Privacy Restrictions:
1. Go to Settings on iPad
2. Click Screen Time 3. Click Content & Privacy Restrictions 4. Click Content Restrictions 5. Click Web Content and confirm Limit Adult Websites is checked 6. Under Always Allow, click Add Website and add each of the following websites to the list: wbte.drcedirect.com drc-centraloffice.com drcedirect.com 7. Save and restart the iPad. Note: If multiple iPads are configured with Content & Privacy Restrictions enabled, this updated configuration can be “pushed” to multiple iPads at once by using MDM software. For detailed information, refer to your MDM software documentation.
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